Your Signature Concierge

During my career, I’ve had successes in both the PLC world and the SME sector as an owner-manager.

I’ve enjoyed the cut and thrust of challenges on the front line and have sat in negotiations around boardroom tables in the City, but my passion lies firmly with the SME sector.

I enjoy supporting and growing my own businesses, helping clients succeed, even when they don’t yet realise how successful they are.

I understand the importance of structured, organised businesses, while ensuring the drive and passion of the owner isn’t held back.

Experience allows me to help teams play to their strengths and support the rest, because the quality of advisors and support always makes the difference.

I am Head of Signature Concierge, leading with a strong focus on clarity, trust, and delivering the right outcomes for clients.

I work closely with individuals, families, and organisations to understand their priorities and connect them with the most suitable professional support.

I have extensive experience coordinating services across law, accountancy, finance, insurance, and related disciplines.

I am known for a structured, thoughtful approach and an ability to simplify complex situations, ensuring clients feel informed, supported, and confident in the decisions they are making.

Acting as a central point of contact, I ensure a seamless and consistent experience throughout the entire client journey, from initial conversations through to final delivery.

I am a member of the Signature Concierge team, focusing on enhancing the client experience and supporting clients throughout their journey.

I work closely with individuals to understand their objectives, ensure clear communication, and coordinate the right expertise at each stage.

I have worked alongside tax specialists, accountants, lawyers, funding specialists, and insurance specialists, giving me insight into how different professional services align to meet a client’s needs.

This experience allows me to identify requirements early, facilitate efficient collaboration, and help clients navigate complex processes with confidence.

My focus is on delivering the best outcomes efficiently while ensuring clients understand all available options.

During my career, I have worked across multiple industries in both the SME sector and Corporate PLCs, focusing on organisational efficiency, strategic planning, and project and change management.

As a Hospitality Management graduate, I began in the hotel industry and discovered a passion for strategy, problem-solving, and delivering excellent customer service.

Over the next ten years, I developed these skills as Operations Manager and Director across hospitality, commercial vehicles, and pharmaceutical services.

I then moved into Project and Change Management, leading projects including office builds, business relocations, global finance system implementations, and CRM rollouts.

My heart lies with SMEs, where I now oversee operations, strategy, and team performance to deliver outstanding client service.

As a Graduate in Economics, I worked in London’s financial industry for several years, developing a strong understanding of commercial finance.

This experience, alongside qualifications in HR and Business Turnaround, has equipped me to support my clients effectively.

I focus on providing commercial finance divisions nationally, regardless of company size or status.

Over the years, I have built strong relationships with well-known funders and many that are less familiar, creating a network of lenders who understand our strengths.

My experience allows me to assist with straightforward funding requirements or provide guidance and divisions for the unusual, the complex, and every challenge in between.